Our registered corporate office is located in downtown Mumbai and Delivery center is located in the Software Development Park (Millennium Business Park) in Navi Mumbai (New Mumbai).
Informed-Tech’s facility today has a capacity more than 300 workstations together with systems, workflows and communication links together with the required management and staff necessary to perform KPO functions on a remote basis.
Further, with the time difference (about 10 hours ahead of EST) and the fact that Informed Technologies India Ltd, has the flexibility to add staff as needed to handle the work, the Millennium Park facility can process documents and post results with amazing speed. We have a scalable infrastructure in place, which allows us to rapidly ramp up capacity according to the clients’ requirements.
ITIL has servers co-located in a separate data center, which has world-class facilities custom designed with temperature control systems. They offer the widest range of physical security features as well as video camera surveillance and security breach alarms. Within these facilities, we are able to deliver the highest level of reliability through a number of redundant subsystems, such as multiple fiber trunks coming into the Data Center from multiple sources, fully redundant power on the premises, and multiple backup generators. This facility has Gig-E connections to important networks, which allows us to download input files at very high speed.
We are connected to these servers with International Internet Leased lines for remote management and data communication on 24 X 7 basis. Our state-of-the-art server room is equipped with the latest IBM servers and networking infrastructure as per international standards and are confirming to BS 7799 security policies.